My Eclipse/Enigma steriliser has error E1?

This is a steam generator temperature sensor error. Please restart your steriliser then run a new cycle. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E2?

This is an inner temperature sensor error. Please restart your steriliser then run a new cycle. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E6?

This error is a door lock problem during the cycle. Please make sure you have turned the door handle to the maximum position or check the door switch. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E5?

This error is due to failing to raise the pressure. Please restart your steriliser then run a new cycle. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E4?

This error is due to failing to raise the temperature. Please restart your steriliser then run a new cycle. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E3?

This is a temperature sensor of the chamber wall error. Carefully ensure that the chamber wall is heated. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E7?

This error is the switch of the lock system has become disconnected when the power is on. Please check the door locking switch, the solenoid of the door lock and the connections of the main board. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E8?

This error is due to failure to preheat the chamber. Please restart your steriliser then run a new cycle. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E9?

This error is failure to hold temperature. Ensure that the distilled tank isn’t empty. Check the inner temperature sensor and for leaking. If leaking by the door please tighten the door with the spanner provided when receiving your steriliser. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E10?

This error is due to the door locking system not working. The electromagnet or the switch of the locking system doesn’t work. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E11?

This error is due to failure to preheat the steam generator. Please restart your steriliser then run a new cycle. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E12?

This error is due to failure to preheat the chamber. Please restart your steriliser then run a new cycle. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E13?

This error is due to vacuum failure. Please turn restart your Steriliser then run a new cycle. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E20?

This error is due to the program manually interrupted. Please restart your steriliser. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E21?

This error is due to failure to reach the holding time. Carefully check for leaking inside the steriliser. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E22?

This error is due to vacuum test failure. Carefully check for leaking inside the steriliser and check the door seal. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E23?

This error is due to the result that the vacuum test is void. The temperature of the chamber is high. Try again after the chamber has cooled down. Also carefully check for leaking and the door seal. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My Eclipse/Enigma steriliser has error E24?

This error is due to the steriliser taking too long to get to the next stage. Please carefully check for leaking. If the error persists please click on our Book Steriliser Repair button by clicking Service on the right top corner of the website.

My steriliser’s BD & leak light have appeared?

This is not an error code, this means that the steriliser needs to run a cleaning cycle. Please do the following with no items in the steriliser:

  • Turn off the steriliser, open the door then turn back on.
  • Press and hold the Select button on the control panel until the display changes to CLE.
  • Shut the door and then press the Start button the display, this will now show 19.
  • The cleaning cycle will now run for 19 minutes. There will then be a 10 minute drying time and once completed the display will show ED.
  • Restart your steriliser and the lights should now not appear.

How can I manually test my vacuum steriliser?

To complete manual testing on your steriliser this is done in the morning on the 1st cycle of the day using either Helix Testing Strip in the device or a Bowie Dick Test to prove that your machine is fit for use for the day.

To use the Helix Testing Strip place the strip in the device and put on the middle shelf with no instruments in the steriliser. Put this on a normal wrapped cycle, once completed check the indicator on the strip is the correct colour as indicated.

To use the Bowie Dick test please use the same procedure as the Helix Testing Strip without the device.

Helix Testing Strips only detect a vacuum. Bowie Dick tests can detect all 3 vacuums on a wrapped cycle. It is your preference on which test you prefer to use in your vacuum steriliser.

You can purchase these from our website.